Private Policy
Shipping Options and Estimated Delivery Times
Whilst we strive to process your order and ship as quickly as possible, we unfortunately have no influence on external providers’ delayed delivery times.
As an online customer, you have the option of standard or express shipping. Gift cards are only shipped via standard shipping and are not tracked. Costs and estimated delivery timeframes are outlined below:
Shipping Type | Shipping Cost | Dispatched from Warehouse | Estimated Delivery Time |
Express Post | Free | Next Business Day (if order is placed by 1pm) | 1-6 business days (metro and east coast), up to 8 days for regional areas due to COVID-19 restrictions. |
Delivery time depends on the delivery address and whether you select standard or express post. As our orders go with Australia Post, we are unable to make any guarantees as to expected delivery time-frames.
A signature is required on delivery for all Pandora orders. If you are not home when your parcel is delivered, a postal pick up card will be left for you. You will need to take it in to the post office stated on the card and provide identification to collect your parcel.
If your order is overdue, or your street address is not serviced by a local postal service, please contact our Consumer Experience team at info@lovelinkjewelry.com.au or on 0468520456 Monday to Friday 9am-5pm AEST.
